True Microsoft story

Frederick Wamsley · Joined: 08 Aug 2007 Posts: 2

I once got an especially helpful reply to a question I asked on
Microsoft's on-line tech support service. I wrote back to thank
them for a complete and concise reply, and said how much I
appreciated it.

The next day I had a response:

"We are looking into the problem and will contact you with a solution
as soon as possible."

--
From the RHF archives as selected by Brad Templeton, Maddi Hausmann and
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